Privacy Policy

Last Updated: 5 September 2026

At Purple Pumkin, we respect your privacy and are committed to protecting the information you share with us.

This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or place an order with us.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Name
Mobile number
Email address
Billing address
Shipping address
Order details
Payment status and transaction-related information
Customer support communications
Website usage information
Information voluntarily provided through forms or other interactions

2. How We Use Your Information

We may use customer information to:

Process and deliver orders
Confirm payments
Communicate order updates
Provide customer support
Respond to enquiries
Process cancellations, returns, and refunds
Improve our products and website
Prevent fraudulent or unauthorized transactions
Comply with applicable legal and regulatory requirements

Where permitted and where appropriate consent has been provided, we may also use contact information to send promotional or marketing communications.

3. Payment Information

Payments made through our website may be processed by third-party payment service providers such as Razorpay.

Purple Pumkin does not intentionally collect or store complete card numbers, CVV, UPI PINs, or net-banking passwords on its own servers.

Payment information may be processed directly by the relevant payment provider in accordance with its own privacy and security practices.

4. Sharing of Information

We may share relevant information with trusted service providers when necessary to operate our business, including:

Payment processors
Courier and logistics providers
Website and hosting providers
Technology and analytics providers
Customer support service providers

We do not sell your personal information to third parties.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and improve the customer experience.

You may be able to manage cookie preferences through your browser settings.

6. Data Security

We take reasonable measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet can be guaranteed to be completely secure.

7. Data Retention

We retain customer information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and maintain appropriate business records.

8. Third-Party Websites

Our website may contain links to third-party websites or services. Purple Pumkin is not responsible for the privacy practices or content of third-party websites.

Customers are encouraged to review the privacy policies of those websites before providing personal information.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

10. Your Questions and Requests

If you have questions about this Privacy Policy or want to enquire about information associated with your interactions with Purple Pumkin, please contact us.

Email: purplepumkin.official@gmail.com
Phone: 9220528677
Address: Flat Number 1402, Tower 25, Paras Tierea, Noida Sector 137, Uttar Pradesh – 201305, India

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be published on this page with an updated effective date.