Terms & Conditions






Terms & Conditions

Last Updated: 5 September 2026

Welcome to Purple Pumkin. These Terms & Conditions govern your use of the Purple Pumkin website and your purchase of our candles, gifts, hampers, and related products.

By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Purple Pumkin

Purple Pumkin is a candle and gifting brand offering thoughtfully designed candles, gift sets, hampers, and related lifestyle products.

Business Name: Purple Pumkin
Email: purplepumkin.official@gmail.com
Phone: 9220528677
Address: Flat Number 1402, Tower 25, Paras Tierea, Noida Sector 137, Uttar Pradesh – 201305, India

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, dimensions, colours, fragrances, and other information displayed on our website are accurate.

Some Purple Pumkin products may be handmade or individually assembled. Minor variations in colour, texture, finish, fragrance, shape, or appearance may occur. Such variations are a natural characteristic of handcrafted products and are not considered defects.

Product colours may also appear slightly different depending on your device or screen settings.

3. Pricing

All product prices displayed on our website are in Indian Rupees (INR), unless otherwise stated.

Prices may be changed or updated by Purple Pumkin at any time without prior notice. Applicable taxes and shipping charges, if any, will be displayed during checkout where applicable.

4. Orders

When you place an order through our website, you are requesting to purchase the selected products.

An order is considered confirmed after successful payment and order confirmation from Purple Pumkin.

We reserve the right to cancel an order in circumstances including:

  • Product availability issues
  • Incorrect pricing or product information
  • Suspected fraudulent transactions
  • Incorrect or incomplete customer information
  • Circumstances beyond our reasonable control

If an order is cancelled after payment has been received, the eligible amount will be refunded to the original payment method.

5. Payment

Payments may be processed through third-party payment service providers, including Razorpay and other payment methods made available on our website.

Purple Pumkin does not store complete debit card, credit card, UPI PIN, CVV, or net-banking credentials on its own servers.

6. Shipping and Delivery

Orders are shipped to the delivery address provided by the customer during checkout.

Delivery timelines may vary depending on the destination, product availability, courier service, weather conditions, holidays, and other circumstances.

Please refer to our Shipping Policy for additional information.

7. Cancellation and Refunds

Order cancellation, return, replacement, and refund requests are governed by our Cancellation & Refund Policy.

Customers are requested to review that policy before placing an order.

8. Intellectual Property

All content on the Purple Pumkin website, including logos, brand names, photographs, product images, graphics, text, designs, descriptions, and other materials, is owned by or licensed to Purple Pumkin unless otherwise stated.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our content without prior written permission.

9. Website Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to interfere with website security
  • Submit false or misleading information
  • Copy or reproduce website content without permission
  • Attempt to gain unauthorized access to our systems
  • Use the website to conduct fraudulent transactions

10. Limitation of Liability

Purple Pumkin will make reasonable efforts to provide accurate product information and reliable website services.

However, Purple Pumkin will not be responsible for delays, losses, or interruptions caused by circumstances beyond our reasonable control, including courier delays, natural disasters, technical failures, strikes, government restrictions, or other force majeure events.

11. Changes to These Terms

Purple Pumkin may update these Terms & Conditions from time to time. The updated version will be posted on this page with a revised "Last Updated" date.

12. Contact Us

For questions regarding these Terms & Conditions, please contact:

Purple Pumkin
Email: purplepumkin.official@gmail.com
Phone: 9220528677
Address: Flat Number 1402, Tower 25, Paras Tierea, Noida Sector 137, Uttar Pradesh – 201305, India